Case Study: Busy Hertfordshire lettings agent saves precious time and money
Summary
Classic Sovereign manage a large property portfolio, with over 400 keys in their possession at any one time. Director Alan Daniels needed a reliable, easy-to-use key tracking system that would reduce time looking for keys, leaving his staff free to work on more important tasks.
The solution
Keyzapp’s intuitive key management system is:
Classic Sovereign’s staff can now track a key’s history in seconds.
It saves about an hour a day of staff time, which amounts to at least £200 per month and my staff wouldn’t be without it.
Our need: 400 keys to be managed
Classic Sovereign is a large lettings agency offering a wealth of expertise in property management for nearly 20 years. With a significant number of keys to manage, director Alan Daniels realised that a reliable key tracking system would not only make life easier for his staff, but save them time as well.
Alan knew a dependable system would reduce time looking for lost keys, look impressive and leave his staff free to focus on their clients. Additionally, a computer based system could provide management information to help him as well. He selected Keyzapp to deliver this system.
Just one tap of a key fob!
The best ideas are always the simple ones!
Keyzapp provides an easy to use ‘tap and scan’ online system. It takes the hassle out of key management and has facilitated the streamlining of key storage at the same time. Any member of staff can now see at a glance where every key is and who has used it recently.
Although initially cautious of new IT, the Classic Sovereign team took to Keyzapp immediately and say they don’t know how they managed without it.
Greater team efficiency
As Keyzapp is used by everyone, Classic Sovereign’s records are now much clearer and always up to date. Team working is also easier, as this information is ‘in the cloud’, and so accessible by everyone, all the time.
Classic Sovereign delighted!
Their new system gives:
- Instant key tracking: saving valuable time
- Improved record keeping & greater efficiency
- Savings of over £200 per month in staff time in just one branch
- No more disputes with contractors or colleagues over mislaid keys
- More time to meet clients & market properties
…and what’s more it’s easy to use!
Managing keys should be a simple administrative process, requiring little time & effort. With Keyzapp it is!
Classic Sovereign - Saving time and money
Classic Sovereign manage a large property portfolio, with over 400 keys in their possession at any one time. Director Alan Daniels needed a reliable, easy-to-use key tracking system that would reduce time looking for keys, leaving his staff free to work on more important tasks.
Squire Estates – Enhancing the brand
Squire Estates director Jeanette Squire wanted to make her business more efficient and save time with multiple key sign-outs to contractors. Having successfully re-branded Squire Estates in 2012, Jeanette was also looking for a way to distinguish her company from the competition and make a favourable first impression on her clients and contractors.
Rumball Sedgwick – Managing keys across offices and departments
Leading estate agency and chartered surveyors, Rumball Sedgwick, wanted an easy to use system that tracks keys between their sales, lettings and surveying departments.