Whether you are already managing a large number of offices or beginning the process of expansion, Keyzapp can help remove a significant co-ordination challenge. Here's how...
Meet the challenges of success & growth
As all growing businesses know, successful expansion brings with it its own set of challenges. In the lettings and property management industry, a bigger portfolio means more keys to take care of – often spread across multiple offices and teams. As lettings and management companies typically grow out from a central location, branches are often only a few miles apart, and landlords and tenants expect to be able to deal equally with one branch as they do another. As more people and more offices get involved in your processes, so keeping track of everything going on becomes more challenging. You may want to hold keys to the same property in multiple offices, or separate your back office and front offices.
Simply logging on to Keyzapp allows you to view the location of all your keys. Whether you need to identify whether a key is in the office or confirm that it has been issued to contractor, checking online takes seconds and saves calls between offices and rummaging through desks and cupboards.
Keep all your offices in sync
Centralising your key management system also enables you to avoid issues that can occur if your offices get out-of-sync with one another. A common complaint from our customers is that contractors turning up at an office only to find there is no key available for them, resulting in a callout fee. Using Keyzapp, your staff can ensure that a key is in stock before an appointment is made.
Monitor what's going on
Our customers always emphasise the importance of knowing exactly what’s going on with their properties, and recognise the benefit of being able to track this quickly by viewing a key history. Since keys can be issued from a number of different locations, paper-based systems and spreadsheets start to fall down as accurate records of key history, and it becomes difficult and time-consuming to pull together all the activities that happened on a property. Because Keyzapp works seamlessly across multiple offices, all key issuing and returning records are stored securely in a central location. A single click will tell you everything you need to know about where, when and who had a property’s keys. Our customers report that this saves a lot of time in investigations and it is used frequently to double check contractor invoices.