A typical busy lettings office may give out on average 10 keys a day. That is an average of 20 transactions as each key has to be issued and returned. This sounds easy, and it is; after all that’s only an average of three transactions an hour. But just like London buses averages are tricky things.
A bus is scheduled every 10 minutes, but in London you can wait for half an hour and 3 buses will turn up at once. People who need keys are just like that, they arrive together; they often want them at the start of the day, not one or two very hour. Unsurprisingly these are also busy times because other people need attention for phone calls, visits and meetings at the same time. This is when a good key system saves you time, precisely when you need it most.
The average of 10 keys a day can also give you a distorted picture, it makes life look easy over a day, when in truth most activity is concentrated into a few busy times. This can be further distorted when you consider what a daily average of 10 keys means; some days only 1 or 2 keys are issued, on others it can be more than 20, but the average will still be 10.
Our records for some customers demonstrate that 4 out of 10 (40%) of all key transactions happen between 9 am and 11 am; what’s more for these customers 7 out of 10 (70%) of key transactions happen before 1 pm, lunch time.
We created Keyzapp to help people with the promise of making the mundane process of issuing keys easy and enjoyable. This makes it possible for everyone to manage keys, particularly when they are busy and under pressure.