When our team at Keyzapp visits lettings agents around the country, we frequently chat to staff, branch managers and even directors who are exasperated by how much time they spend dealing with keys. If you are an agent or property manager, this may be a familiar sentiment. Managing keys probably feels like a simple activity that adds little to your service but takes up more time than you’d like.
Have you ever quantified the time you spend issuing, collecting and recovering keys from people? Let’s take the example of Sarah, an agent that looks after her keys using a key cabinet safe and a spreadsheet. Sarah needs to issue a key to a plumber looking to access one of her clients’ properties for repairs:
* It takes Sarah 2 minutes to open the key record spreadsheet to identify which key in the cabinet corresponds to the property and to retrieve this key from the cabinet
* It takes her 1 more minute to record the issue of the key before handing it over to the plumber
* Once the plumber has finished his work and returns the key, it takes Sarah 2 minutes to reopen the spreadsheet to record this, remind herself of the key’s location in the cabinet, and return it to its place
* Total time taken: 5 minutes
Working with this estimate, let’s say you issue 10 keys a day – a representative number for organizations managing a portfolio of around 200 properties. In this case you would be spending 50 minutes (10 x 5 minutes) a day giving out and receiving keys. Over a 6 day week this amounts to 300 minutes (5 hours!), a significant amount of time.
Working with Keyzapp reduces this time by more than a half, saving you over 150 minutes, or more than 2.5 hours week. Over the course of a year this adds up to at least 130 hours, almost 3 weeks of work. Whilst these numbers are approximate, they highlight the significant potential Keyzapp offers for savings on time.
What could your business achieve with more time? Contact us to try Keyzapp today for free.