Over the past year, I’ve been lucky enough to spend time with an incredible bunch of inspiring people from all over the country who are proving how independent letting agents can not only survive, but thrive, despite today’s difficult climate. Continue reading “What makes an Agent Rainmaker?”
Imagine the scenario. Your client arrives to collect their keys. You go to the cabinet, and they aren’t there. Who has them? Where are they? Who had them last? At best you look disorganised – at worst you look unprofessional and a risk to your client’s security.
Continue reading “Managing Keys: Is this your Worst Nightmare?”
So, what’s this big key mistake that many people are making?
Have you ever had that embarrassing situation when you can’t find a property key with a client standing right next to you? It usually isn’t your fault – ‘someone else’ had it last (but no one knows who or when)! It’s an agent’s nightmare. Continue reading “Letting Agents: Avoid this Big Mistake with your Keys!”