Long-established Brighton-based estate agency John Hilton promise their clients "a refreshingly different, straightforward and transparent approach to estate agency". We caught up with Lettings Manager Jo-Ann Stafford, after they brought Keyzapp into their business, for a quick Q&A.
What do you like most about Keyzapp so far?
The best features are ease of use & time saving, signing in keys used to be a laborious task – but not anymore :)
What's the most important thing you're expecting it to solve?
Some of the issues we were looking to solve were not losing keys. A key book when you only have a few properties is easy to control but once you grow it can become a headache. We needed more control of who had our keys and an easy one stop place to find the answer and of course saving time is key ;)
What sort of time saving are you seeing?
We worked out that we were spending a good 30 mins per day recording our keys which is now down to 5 mins!
Would you recommend it to others?
I would definitely recommend Keyzapp to other businesses. It takes a bit of time to set up if you’re re-numbering keys but is so easy to use and pays for itself when you work out the hours of signing keys in/out and copying any lost ones.
How do you find our service (training support etc?)
The training was simple as it’s a self-explanatory system to use so you don’t have to be technically minded. Any issues I’ve had have been swiftly resolved and any new tags have been received quickly.